Unfortunately we cannot recommend this website.

Online Ticket Express Review

online ticket express review is one of Europe’s largest secondary ticket agents offering tickets for all events including Champions League Football. Whilst they have access to almost all ticketed events they also have very high premiums. Read our update for December 2012 below for up to date information.
Based outside of the UK, OnlineTicket Express are highly visible online and market themselves very well.

Online Ticket Express do not offer a ticket guarantee and therefore it is important to ensure that you understand the risks  if the tickets are not delivered. We have received mixed reviews regarding this company so please consider your purchase. 

We will hopefully update this post in the near future with some testimonials written by some of OnlineTicketexpress customers.
Online Ticket Express Screenshot


  • Customer service numbers for 8 Countries.
  • One of Europe’s largest ticket agencies.


  • Delivery Fee not included
  • Based outside of UK
  • Mixed Reviews


We have received countless bad reviews and unhappy customers for OnlineTicketExpress and therefore we cannot recommend them for buying tickets for any event. If you have already purchased tickets then we suggest getting a refund because the chances of receiving any tickets are lower than they have ever been.

Please contact us at with your experiences with OTE.

If you have not yet purchased your tickets then do not worry we can recommend agents that will deliver your tickets and have a fantastic record of doing so. We wouldn’t recommend any ticket agent we didn’t trust 100%.

Here is our #1 trusted ticket agent for your football tickets:


For concert tickets we recommend the following agents (All links open in New Window):



Other sites set up by the same company that you should be aware of:

Please send us your personal experiences, good or bad

  1. 4 people in the UK behand this site have recently been arrested for fraud and other offences.

    The site has left a trail of disappointed customers who have not got the tickets they paid for and have had their credit cards overcharged.

    Do not use this site

  2. I have just found this site after I used online ticket express for some festival tickets in the UK. They have finally been delivered even though I didn’t expect it. I nearly cancelled my credit card.

  3. Ordered some Champions league final tickets and was quite surprised they were delivered on time to my hotel room. Please use a creditcard for all transactions with these.

  4. Biggest scam every, DO NOT USE THE SITE, THE CUSTOMER SERVICES PEOPLE ARE THE RUDEST I HAVE EVER COME ACROSS… ordered tickets to the Rugby World Cup in Auckland, 3 hours before the game, no sign of the tickets, I am so disappointed after being promised numerous times I would get the tickets..

  5. RELIEF…Just got my Manchester United tickets through the post. I was ready to write negative reviews all over the internet, fortunately I don’t have to. Looking forward to the match now.

  6. There are several stories of online ticket express being a scam and I had serious doubts after I placed an order. I did receive the tickets but in fact they were in a better location than I paid for. Would they really be online for so long if they were a scam, I very much doubt it.

  7. Abysmal experience. Misrepresented the category of tickets being sold, impossible to contact anyone via email or “contact us” feature or the published telephone numbers. Guarantees pairs of seats next to each other a minimum and that was misrepresented as we received four individual seats none of which were next to each other. Consider ourselves savy ticket purchasers…savier now as lesson learned. Do not use this site if you value customer service or business ethics. I would give no stars if I could.

  8. paid for arsenal tickets and never received them
    when i asked for a refund i was told to read the terms and conditions and then was hung up on
    paid by credit card so will hopefully get refund

  9. I found Onlineticketexpress as the most trusted online ticket providing company ever. They gave me fantastic service.

  10. Online Ticket Express are a bunch of scammers. If something fails you won’t get any money back. I wouldn’t trust them for a second!

  11. Ordered Six Nations tickets for my husband for christmas, less than 2 hours before the game we were told they were unable to supply the tickets!! Up until then they kept saying the tickets would be delivered and even told us to go and wait at the stadium where the tickets would be delivered!! Total Scam!!!!

  12. Brought Cat 1 tickets for Real Madrid and spent 278 euros. We recieved tickets but the tickets were not Cat 1 tickets they were the cheapest in the ground. Tried to phone customer services left 5 messages no return call. E mails just stated terms and conditions and then they turned quite aggressive in their tone. After reading some of the reviews I guess we were lucky to get tickets. Would I use again NO WAY they are just online ticket touts and very rude.
    Their website is very misleading. DO NOT USE

  13. Onlineticketsexpress are thieves!!!! I am going to barcelona spain from United States to watch the game between barcelona vs real madrid.i spent around $ 6000 dollars to be there for 10 the last minute these rats from onlineticketsexpress cancel my tickets with not reason explain. I strongly recommend people not to have business with these pigs.they will ruin your this point they are robbing me $ 1200 dollars.i found out that all the positive comments are from people who work for that unprofessional company. I wish if spain has laws these idiots go to jail.remember you are not a in U.S they will screw you!!!!

  14. Please do not use Online Ticket Express. They are wholly unreliable, and they are known for baiting and switching. Selling you a ticket at one price, and then downgrading it, and still keeping all of the processing and delivery charges. Under no circumstances use this site.

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